# SQLCare

> SQL Server support, performance tuning and DBA expertise for businesses that cannot afford database problems. Expert SQL Server support without the cost of a full-time DBA. SQLCare is a specialist SQL Server service from eplatforms ltd, a UK software and infrastructure company established in 2000.

SQLCare works remotely with organisations that run business-critical Microsoft SQL Server – on-premises, virtualised, hosted or in Azure – and do not have enough in-house DBA expertise: diagnostics, performance tuning, health checks, backup and recovery, upgrades and migrations, security reviews, emergency help, ongoing monitoring and maintenance, and escalation support for IT teams and managed service providers. It does not publish response-time guarantees, certifications or client names.

Full text of the service pages and every article: https://www.sqlcare.co.uk/llms-full.txt

## Services

- [SQL Server performance](https://www.sqlcare.co.uk/sql-server-performance): Slow applications, high CPU, blocking or deadlocks? We find out why SQL Server is slow, from wait stats and execution plans, before you buy hardware.
- [SQL Server health check](https://www.sqlcare.co.uk/sql-server-health-check): A fixed-price SQL Server health check of backups, recovery, integrity, performance, security and patching, with a prioritised report – not a data dump.
- [SQL Server support](https://www.sqlcare.co.uk/sql-server-support): Remote SQL Server DBA support from UK specialists: ad hoc help, retained hours, monthly monitoring and maintenance, escalation support and project work.
- [Emergency SQL Server help](https://www.sqlcare.co.uk/emergency-sql-server-help): SQL Server down, won’t start, out of disk or failing to restore? Speak directly to someone who can investigate the database, not a first-line helpdesk.
- [Backup and recovery](https://www.sqlcare.co.uk/sql-server-backup-recovery): When did you last prove a SQL Server backup restores? Backup reviews, restore testing, RPO and RTO, log configuration, retention and DR planning.
- [Upgrade and migration](https://www.sqlcare.co.uk/sql-server-upgrade-migration): Planned SQL Server upgrades and migrations: new versions, server replacement, consolidation, hosting, Azure SQL Database, Managed Instance and Azure VMs.
- [SQL Server security](https://www.sqlcare.co.uk/sql-server-security): A practical SQL Server security review: permissions, privileged and service accounts, authentication, encryption, patching, exposed services and auditing.

## Who SQLCare helps

- [For MSPs](https://www.sqlcare.co.uk/sql-server-support-for-msps): SQL Server expertise behind your IT team. White-label or direct escalation for MSPs, one-off incidents or retained support – and your client stays yours.
- [For software vendors](https://www.sqlcare.co.uk/sql-server-support-for-software-vendors): Customer says your application is slow? We find out whether it’s your queries, SQL Server or their infrastructure, with evidence you can share.
- [Without a DBA](https://www.sqlcare.co.uk/sql-server-support-without-a-dba): Expert SQL Server support without the cost of a full-time DBA: health checks, monitoring, maintenance and someone to call when SQL Server misbehaves.

## Company

- [Typical situations](https://www.sqlcare.co.uk/case-studies): Typical SQL Server situations we investigate – slow systems, growing logs, failing jobs, untested backups, upgrades – and how each engagement is measured.
- [Insights](https://www.sqlcare.co.uk/insights): Practical SQL Server articles on slow performance, transaction log growth, backup testing, blocking and deadlocks, from the SQLCare team at eplatforms.
- [About](https://www.sqlcare.co.uk/about): SQLCare is a specialist SQL Server service from eplatforms ltd, a UK software and infrastructure company in Shoreham-by-Sea, established in 2000.
- [Contact](https://www.sqlcare.co.uk/contact): Contact SQLCare about a SQL Server performance problem, health check, emergency, backup, upgrade or ongoing support. Call, email or use the form.

## Insights

- [How often should SQL Server backups be tested?](https://www.sqlcare.co.uk/insights/how-often-should-sql-server-backups-be-tested): A successful backup job is not proof you can recover. How to check msdb, run a real SQL Server restore test and set a testing rhythm to match your risk.
- [SQL Server blocking and deadlocks explained](https://www.sqlcare.co.uk/insights/sql-server-blocking-and-deadlocks-explained): SQL Server locks, blocking and deadlocks explained: finding the head blocker, reading deadlock graphs, RCSI trade-offs and why NOLOCK is not a fix.
- [Why SQL Server transaction logs keep growing](https://www.sqlcare.co.uk/insights/why-sql-server-transaction-logs-keep-growing): Why SQL Server transaction logs keep growing: recovery models, log_reuse_wait_desc, open transactions, VLFs and what to do when the disk is nearly full.
- [Why is SQL Server suddenly slow?](https://www.sqlcare.co.uk/insights/why-is-sql-server-suddenly-slow): How to diagnose a suddenly slow SQL Server: rule out the application, find what changed, check the right DMVs first and avoid quick fixes that backfire.

## Contact

- Enquiries: https://www.sqlcare.co.uk/contact
- Emergency help: https://www.sqlcare.co.uk/emergency-sql-server-help
- Telephone: +44 (0)303 666 5485
- Email: info@eplatforms.com
- Office: Basepoint Business Centre, Little High Street, Shoreham-by-Sea, West Sussex BN43 5EG
- Company: eplatforms ltd, company no. 03954521, established 2000, https://www.eplatforms.com