About SQLCare
Senior SQL Server expertise when you need it
SQLCare is a specialist SQL Server service from eplatforms ltd, a UK software and infrastructure company established in 2000.
Who operates SQLCare
A small technical team, not a large consultancy
eplatforms has designed, built, hosted and supported business software and infrastructure since 2000, from its office in Shoreham-by-Sea, West Sussex. SQL Server sits underneath many of the systems it has built and looked after over that time.
SQLCare is the part of eplatforms that does nothing but SQL Server: diagnosing problems, tuning performance, reviewing and maintaining instances, testing recovery and planning upgrades and migrations for organisations that don’t have enough DBA expertise of their own.
When you contact SQLCare, you deal with the people who carry out the technical work. There is no first-line helpdesk between you and them.
Environments
The SQL Server environments we support
- On-premisesPhysical servers in your own building or data centre, including failover cluster instances.
- VirtualisedSQL Server on virtual machines, where host configuration and storage often matter as much as SQL Server itself.
- HostedDedicated and virtual servers with hosting providers, where access and responsibilities are shared.
- AzureAzure SQL Database, Azure SQL Managed Instance and SQL Server on Azure virtual machines.
- Old and new versionsCurrent releases, and older versions still running important systems while an upgrade is planned.
- Business-critical workloadsERP, finance, stock, CRM, ecommerce, membership and line-of-business applications, and software products built on SQL Server.
Working together
How clients work with us
- Remotely. All work is carried out over secure remote access that your IT team grants and controls.
- From evidence. We find out why before recommending a change, and measure the result afterwards.
- With your team. We work alongside your IT staff, developers, application suppliers or managed service provider, and explain what we find in terms each of them can use.
- With agreement. Nothing is changed on a production server without your approval, and we record what we change and why.
- At the right scale. A single investigation, a fixed-price health check, retained hours or monthly support. Support options
Clients include SMEs with business-critical systems, software companies whose products depend on SQL Server, IT departments without a DBA and managed service providers who need a specialist to escalate to – in sectors from professional services, manufacturing and logistics to retail, education and membership organisations.
Company details
eplatforms ltd
Based in Shoreham-by-Sea, West Sussex, working with organisations across the UK. www.eplatforms.com
- Operated by
- eplatforms ltd
- Established
- 2000
- Company no.
- 03954521, registered in England and Wales
- ICO registration
- Z871919X
- Office
- Basepoint Business Centre, Little High Street, Shoreham-by-Sea, West Sussex BN43 5EG
Next step
Talk to the people who do the work.
Tell us about your SQL Server environment and what you need help with.