Outsourced SQL Server DBA

SQL Server matters to the business. Nobody’s job is to look after it.

Expert SQL Server support without the cost of a full-time DBA. We check it, maintain it, watch it and help when it goes wrong, so SQL Server stops depending on whoever last touched it.

Sound familiar?

What happens when no one owns SQL Server

  • Maintenance set up years agoNobody is sure whether index, statistics and integrity jobs still run, or succeed.
  • Backups assumed, not provenThe backup software is green. No one has restored anything recently.
  • Disks fill unexpectedlyA transaction log grows until something stops, usually at the worst moment.
  • Versions quietly go out of supportUpgrades keep getting deferred because nobody knows what might break.
  • Problems go to the application supplierWho points at the server, while the infrastructure team points at the application.
  • Knowledge sits with one personAnd they are busy, on holiday or have moved on.

How we fill the gap

A DBA function, sized to what you run

  1. Start with a health check

    A prioritised picture of every instance: what’s at risk, what’s fine and what to fix first. About the health check

  2. Fix what matters

    Backups that meet the recovery the business needs, working maintenance, sensible configuration and current patches.

  3. Keep it that way

    Monthly support: maintenance to a written schedule, backup and job monitoring, availability monitoring and a monthly health review. Support options

  4. Be there when needed

    A specialist your IT team and application suppliers can involve when something goes wrong or a change is planned.

Why not hire a DBA?

If you run a large estate with constant change, you probably should. Most organisations with a handful of SQL Server instances don’t have a full-time DBA’s worth of work, but still need the knowledge when it counts. That’s the gap SQLCare covers.

Questions

Outsourced DBA questions

Do you need to install anything on our servers?

For ongoing monitoring we use a lightweight agent on each server, which only makes outbound HTTPS connections, so nothing needs to connect in to SQL Server from outside. One-off work such as a health check can be done without it.

Will we still have control of our servers?

Yes. Access is granted and can be withdrawn by your IT team, changes are agreed with you, and we keep a record of what we change and why.

What versions of SQL Server do you support?

Current releases and older versions still running important systems, on physical servers, virtual machines, hosting and Azure. For versions past end of support we help you manage the risk and plan the upgrade.

Next step

No DBA, but SQL Server matters?

Tell us what runs on SQL Server and who looks after it at the moment.